Welcome to Berry Mist Hotel. By making a reservation, checking in, or using any of our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a pleasant and smooth stay.
1. Booking & Reservation Policy
- All reservations are subject to availability and confirmation.
- Guests must provide accurate personal information during booking.
- Online bookings must be confirmed before arrival.
- Prices are subject to change without prior notice but will not affect confirmed bookings.
2. Check-In & Check-Out Policy
- Check-in time: As communicated during booking.
- Check-out time: As stated at the front desk or during reservation.
- Early check-in or late check-out may attract additional charges and is subject to availability.
3. Payment Policy
- Full or partial payment may be required before or upon check-in.
- Payments can be made through approved payment methods accepted by the hotel.
- Any additional services used during the stay must be settled before checkout.
4. Cancellation & Refund Policy
- Cancellations must be made within the allowed time stated during booking.
- Late cancellations or no-shows may attract charges.
- Refunds (if applicable) will be processed according to our internal policy and timeline.
5. Guest Responsibilities
- Guests are expected to maintain good conduct and respect other guests and hotel staff.
- Any form of damage to hotel property will attract repair or replacement charges.
- Illegal activities, noise disturbances, or disruptive behavior are strictly prohibited.
6. Room Usage Policy
- Rooms are strictly for registered guests only.
- Smoking is only allowed in designated areas (if applicable).
- Cooking inside rooms is not permitted unless the room is specifically equipped with a kitchen.
7. Safety & Security
- Guests are responsible for their personal belongings.
- Use the provided lockers or safes where available.
- Berry Mist Hotel will not be held liable for lost or stolen items unless due to proven negligence.
8. Housekeeping Policy
- Daily housekeeping services are provided to maintain cleanliness and hygiene.
- Guests are expected to allow housekeeping access during scheduled service hours.
9. Children & Visitors Policy
- Children must be supervised by an adult at all times.
- Visitors must be registered at the front desk and may be subject to hotel policies.
10. Right to Refuse Service
Berry Mist Hotel reserves the right to refuse service or terminate a stay without refund if a guest violates hotel policies or behaves in a manner that disrupts other guests or staff.
11. Changes to Terms & Conditions
Berry Mist Hotel reserves the right to update or modify these terms at any time without prior notice. Updates will be reflected on our website.
12. Contact Information
For inquiries or clarifications regarding these terms, please contact us:
📍 Address: Behind Berrymist Lounge, Ofatedo area, Adjacent Kings and Queens Academy, Osogbo
📞 Phone: 09128248582, 07043482612
Berry Mist Hotel – Where Comfort, Respect, and Peace of Mind Come First.